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What services do you offer — local, domestic, or international moves?
Are you IBA-approved or ISO-certified?
Do you provide packing materials, or do I need to arrange them?
Is insurance included in the quote? What does it cover?
How do you ensure safety of fragile and valuable items?
Can I track my shipment in real time?
What is your process for handling delays or damages?
Do you offer pet or vehicle relocation?
Can I speak to someone from your past customers?
How do you manage fleet tracking and route optimization?
What software do you use for order, inventory, or move management?
Do you offer 24/7 customer service or only business hours?
What KPIs do you track: customer satisfaction, damage rates, average move time?
Are your team members trained regularly? Do they follow SOPs?
How scalable is your warehousing and logistics network?
Do you have seasonal demand strategies or partnerships?
How do you handle cross-border customs and documentation?
Is your company digital-ready — live tracking, e-invoicing, customer portal?
What sets you apart from local competitors?
Are your team members trained regularly? Do they follow SOPs?
How scalable is your warehousing and logistics network?
Do you have seasonal demand strategies or partnerships?
How do you handle cross-border customs and documentation?
Is your company digital-ready — live tracking, e-invoicing, customer portal?
What sets you apart from local competitors
How do you ensure safety of fragile and valuable items?
Can I track my shipment in real time?
What is your process for handling delays or damages?
Do you offer pet or vehicle relocation?
Can I speak to someone from your past customers?
Are there any hidden charges or weekend surcharges?
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